SPEED SCORE: 9.0
UPTIME SCORE: 9.5
HARDWARE SCORE: 8.5
SUPPORT SCORE: 7.0
FEATURES & SERVICESSCORE: 9.5
cPANEL SCORE: 10
PRICE SCORE: 6.0
OVERALL SCORE: 9.0
|BMS Discounted price:
Hostgator is the biggest and most powerful hosting company in the world. With over 300,000 current clients, Hostgator is a very safe and reliable place for hosting your online business or small website.
The only negative aspect about this company is the price. If the $7 a month for a shared hosting plan holds you back you should look for a less recognized hosting brand. Otherwise, this company offers all the features, quality and services you need to take your website to the next level. Once you finish reading this Hostgator review, you’ll know why we think that.
Hostgator’s data centers are located in Houston, TX and Provo, UT. This strategic position makes Hostgator one of the fastest hosting providers for US based traffic. When it comes to processing speed for server based applications the 32 Core AMD Opteron Processor 6376 makes a damn good job on the shared hosting plan.
The loading time changes depending on the page size you’re trying to load. To examine the hostgator loading time further I compared two different sites. The site #1 is hosted with Hostgator and the site #2 is hosted with Bluehost.
Site #1 (Hosted with Hostgator)
Site #2 (Hosted with Bluehost)
As you can see from the tests Hostgator is almost 3 seconds faster than his biggest competitor. The 3 seconds make a lot of difference, especially when it comes to SEO optimization.
I’m sure you’ll find people complaining about the Hostgator uptime on forums and blogs. Unfortunately, many few customers feel the need to share about their site being up and working properly all the time. The few negative comments from angry customers here and there are only a needle in the hay. I personally use Hostgator for almost five years and I can count the short downtime moments on a single hand.
Hostgator is so confident about it’s uptime to a level where they will give you a free month of credit if your site’s uptime passes below the 99.9% uptime guarantee. This means that if your site is down for more than a total of 43 minutes in an entire month you will receive a free month of hosting.
Hostgator’s Hardware & Data Centers
Hostgator’s hardware is the best it can gets for a shared hosting plan. The 32 Core AMD Opteron is a rarely used processor due to its high price. Below are listed all the hardware features from the available Hostgator plans.
- 32 Core AMD Opteron™ Processor 6376
- 64GB / 32GB RAM
- 4 Raid 1s
- SSD MySQL
- 16 Core AMD Opteron™ Processor 6376
- 16 GB RAM
- Raid 1
- SSD caching
- AMD Opteron 6376, 32-Core Server Processor
- 128GB DDR3 RAM
- 3.6TB RAID 10 (3 drives – each drive has 3.6tb of disk space)
- 100mbps uplink, shared over the container
- A Megabit uplink with a 20 mbit connection
- Intel Xeon Quad Core 3.3 GHz E3-1230 v2
- 16 GB High Performance RAM
- 1TB Raid-1 Drives
A world class data center
Their 300,000 square feet data center in Houston, TX features highly redundant systems including; UPS battery backup units, power distribution units, Detroit Diesel generators, and diesel fuel tanks holding thousands of gallons each.
Hostgator’s Support & Customer Service
If you would host your site on Bluehost and your site gets hacked, Bluehost will advise you to hire experts to solve your problem. Hostgator’s customer service instead will be happy to assist you by directly solving your problem. If you run a serious online business and you need constant assistance Hostgator is the only hosting company that will not get tired of helping you. I’ve tried a lot of different hosting companies before Hostgator and I never had so dedicated costumer service.
Hostgator offers multiple channels of support including; 24/7/365 phone support, chat support and email/ticket support. I personally had some bad experience with their chat support few years ago but I think they made a few changes in their support management structure since then. Their most reliable support for serious technical problems and “expert level” information is still the phone support.
Hostgator’s Shared Plans & Features
All “shared hosting” plans have almost the same “all unlimited” features except for “The Hatching Plan” which allows only a single domain registration. You can compare the differences on the image below.
My favorite plan from the “shared hosting” plans is the “Baby Plan”. In my opinion the “Baby Plan” is the perfect choice for a medium level online business with less than 100,000 monthly unique visitors. If your number of visitors exceeds the 100,000 and or need more processing power for a server based application a dedicated server may suit you optimally.
Below are listed only few of the features included in the Baby Plan:
- Unlimited Disk Space
- Unlimited Bandwidth
- Unlimited Domains
- Unlimited Sub Domains
- Unlimited FTP Accounts
- Unlimited Email Addresses
- Unlimited MySQL Databases
- Private SSL
- Dedicated IP
- Shared SSL
- AWStats (Real Time Stats)
- Redirect URL
- Email Auto Responders
VPS & Dedicated Server Plans
If you really need higher server capacity and total server control a “Virtual Private Server” or Dedicated Server plan may be your best option.
The cheapest VPS plan “Snappy” costs around $19 a month and it comes with 0.5 CPU Core, 512 MB of RAM, 25GB disk space and 500GB of bandwidth. The true high-performance processing power lie behind the dedicated server plans. The image below shows more than I can say about it.
The dedicated server requires only 24 hours to setup and comes with “high privilege” support. A cPanel is also included in the package along with all the possible services and functionality you can imagine. Be aware that this kind of plans are for really large websites with high bandwidth and processing power requirements.
The Hostgator’s cPanel is simple to use and doesn’t requires any technical skills to manage. The new cPanel interface comes with a lot of time saving applications for installing a CMS like WordPress, creating email addresses, adding new domains, sub domains, managing databases or creating ftp folders.
On the cPanel you can also choose and install a free Blog, Magazine or an eCommerce template. A lot of language preferences for non English speaking citizens are also available on the cPanel.
If you have any questions or want to share your personal experience with Hostgator I encourage you to leave your Hostgator reviews below. I’ll be more than happy to hear different customer opinions.